“Ever bought a product with an ISI mark and wondered if it’s genuine? Now you can verify it instantly with your phone!”
📖 Introduction
As quality and safety become top priorities for Indian consumers, the Bureau of Indian Standards (BIS) has stepped up with a tech-forward solution – the BIS Care mobile app. This easy-to-use application helps users verify the authenticity of ISI-marked products and BIS-certified hallmarked jewellery, bridging the trust gap between buyers and sellers.
In this article, we’ll explore what the BIS Care app is, its features, how to use it, who needs it, and why it’s a must-have for quality-conscious consumers in India.

🤖 What is BIS Care App?
The BIS Care App is a mobile application developed by the Bureau of Indian Standards, launched in 2020 to promote transparency, safety, and consumer rights. Available on both Android and iOS, it allows users to:
- Verify ISI-marked product licenses
- Check Hallmarking registration numbers
- Lodge complaints about fake or substandard products
It supports India’s goal for “Atmanirbhar Bharat” by empowering consumers to make informed decisions.
📊 Key Features of BIS Care App
Feature | Description |
---|---|
🔢 ISI Mark Verification | Check if a product’s ISI number is authentic |
🔢 Hallmark Verification | Validate gold/silver jewellery BIS Hallmark |
🔢 Complaint Registration | Directly report fake/counterfeit products |
🔢 License Details | View manufacturer name, address, license expiry |
🔢 Offline Functionality | Limited data retrieval even without internet |
🔢 Multilingual Support | Available in Hindi and English |
📝 How to Use BIS Care App
- Download the BIS Care App from Google Play Store or Apple App Store.
- Open the App and choose the feature: ISI Mark, Hallmark, or Complaint.
- Enter the license number or hallmark number found on the product.
- View the details, including:
- Validity of license
- Manufacturer name
- Product category
- Register a complaint if the product appears unauthorised.
🤝 Who Should Use BIS Care?
- Consumers: Ensure product quality and authenticity
- Jewellery buyers: Validate gold/silver BIS hallmarking
- Retailers and Distributors: Avoid selling counterfeit goods
- Government bodies: Monitor market compliance
⚡ Benefits of BIS Care App
- Increases consumer awareness
- Prevents purchase of fake ISI-marked products
- Reduces counterfeit market activities
- Boosts trust and transparency
- Promotes standardized manufacturing

Why BIS Care Matters in Everyday Life
From electrical appliances to gold jewellery, BIS certification affects nearly every Indian household. Yet, many consumers remain unaware of their right to verify products. The Care app empowers people to make safer, smarter purchases by checking for fake ISI or Hallmark marks. It reduces the risk of counterfeit items that may fail safety standards or degrade quickly over time. With increasing online shopping and widespread product counterfeiting, Care acts as a digital watchdog, offering real-time authenticity checks right from your phone. By encouraging responsible buying and helping consumers report suspicious goods, BIS Care bridges the gap between trust and transparency in the Indian market.
🌐 Referance From
- Official BIS Website: https://www.bis.gov.in
- Download Android App: BIS CARE on Play Store
❓ FAQs
Q1: Is BIS Care App free to use?
Yes, the app is completely free for all users.
Q2: Can I file a complaint without registering?
Yes. The app allows anonymous complaint registration.
Q3: Is the app available in Hindi?
Yes. It supports both English and Hindi languages.
Q4: What does an invalid ISI number mean?
It may indicate a fake or expired BIS license. Avoid such products and file a complaint.
Q5: Can I use it offline?
Limited features are available offline, but verification needs internet access.
🎯 Conclusion
The BIS Care App is a powerful tool designed to put quality control in the hands of consumers. With just a few taps, anyone in India can now verify if a product is truly certified, helping to eliminate counterfeits and improve buyer confidence. Download it today and shop smart!
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